Campaigns
Campaigns that end in bookings, not just sends.
Send WhatsApp and email campaigns to people who want to hear from you, and let reminders and follow-ups run on their own. Every campaign shows what it brought in: replies, leads and bookings.
October skin check-up
Sent
1,180
Delivered
1,152
Read rate
82%
Replies
212
Delivery funnel
What it produced30 days
- Leads
- 64
- Bookings
- 23
- Booking value
- ₹11,500
How do follow-ups connect to my customer conversations?
Configured workflows can use connected channels for campaigns, reminders and follow-ups, subject to channel rules, consent, permissions and review.
What it does
Reach the right people, then keep the conversation going
Every reply lands in your inbox, so none goes unseen.
Campaigns to people who want them
- See who opted in, who hasn't been asked and who said stop, before you send
- STOP in English, Hindi and five more Indian languages ends promotions until they opt back in
- Rest anyone who leaves three promotions in a row unread
- You pay Meta's WhatsApp fees directly; Pixl adds nothing on top
Who promotions go to
- Everyone except opt-outs (default)
- Only recorded opt-ins
Where your customers stand
- Opted in
- 1,180
- Not asked
- 312
- Opted out
- 41
- Stopped promotions
- 18
- Resting
- 27
Templates, from draft to approved
- Updates and promotions kept apart, so each goes out under the right rules
- Forms people fill in inside WhatsApp, with the answers saved for you
Appointment reminderUpdateApproved
Missed your visitUpdateApproved
October skin check-upPromotionWaiting for review
Festive offerPromotionBlocked
Rejected by Meta — edit and resubmit for a fresh review
Email that reaches the inbox, with a next step
- Your own Gmail, Zoho or other mailboxes
- A next step for anyone who doesn't reply
- Opens, clicks and replies on the campaign's Overview
Step 1 · Email
New evening slots, Monday to Friday
Wait 3 days
Step 2 · Email, if no reply
Still thinking it over?
Sending domains
Verified
Outreach mailboxes
Warming up over 2–3 weeks
Reminders and follow-ups that run themselves
- Reminders 24 hours and 2 hours before, never sent at night
- A follow-up when someone stops replying, which stops the moment they write or a person takes over
- Build your own: send on WhatsApp or email, wait up to 90 days, check a condition, or hand to a person
Enabled
3
Needs you
0
Planned · next 7 days
14
Enabled
- Reminders before every consultation1 day and 2 hours before
- Follow up when they go quietQuiet 20–23 hours after our reply
- Check-in after the visitThe day after
Try it
Try the follow-ups
A sample clinic's follow-ups around one booking. Switch each one on or off and watch the journey change; nothing is sent anywhere.
What each customer gets
How it connects
Part of one team
Each part hands the customer to the next, so nobody falls between tools.
- Front deskAnswers on WhatsApp, Instagram, Messenger and email; your team takes over any chat
- CustomersYour customers, bookings and orders in one place
- GrowthEvery customer's journey, and what's working
- Phone callsEarly accessAnswers your phone in English, Hindi and more Indian languages
- BrandYour prices, policies and facts, which every agent answers from
- MayaYour workspace partner: she proposes, you approve
Guardrails
Every send keeps the rules
STOP means stop
A customer can reply STOP on WhatsApp in English, Hindi, Tamil, Telugu, Bengali, Marathi or Gujarati, and it holds until they opt back in.
Opt-outs always skipped
Every campaign skips people who opted out, and you can send promotions only to people with a recorded opt-in.
A record of every yes and no
Each opt-in and opt-out is kept, with what it covers and when it happened.
A rest for people who don't read
Switch on resting, and anyone who leaves three promotions in a row unread gets none for 30 days.
No fees on top of Meta's
You pay Meta's WhatsApp fees directly. Pixl never adds credits on top of them.
Reminders wait for the morning
Appointment reminders are never sent between 9 pm and 9 am.
Answer your next lead in seconds.
Try Pixl free for 7 days, no card needed, or talk to us about your business.