Brand
One source of truth that every agent answers from.
Your prices, offers, policies and facts live in one place. Pixl fills it in from your website, you check it, and every agent answers from it. Nothing changes for your customers until you publish.
- ProfileClinic · 2 centres
- Identity & voiceWarm, clear, never pushy
- Offers2 live
- Policies4 policies
- Facts & claimsNeeds review · 1
- Treatments & prices12 treatments
- Knowledge4 knowledge bases
What it does
Teach it your business once
Change a price or a policy here, and every agent says the new one after you publish.
It reads your website, then learns your kind of business
- Six kinds of business: online store, clinic, education, real estate, local services and B2B
- A clinic gets Centres, Doctors, and Treatments & prices
- Your own lifecycle stages, tags and custom fields, under Vocabulary
Read from your website. Check it, then confirm.
Facts your agents won't make up
- Your current offers, and your rules for refunds, timings and the rest
- Approve a claim with its evidence: a source note or a link
Needs review · 1
“Consultation is ₹500”“Consultation is ₹600”
Two valuesAgents say neither until you pick one.
Pick one
“Open 10 am to 7 pm, Monday to Saturday”
Evidence: sampleclinic.in/timings
Your brand's voice
- Up to six tone words, and up to ten lines each of Do and Don't
- Every line passes the same safety checks as an agent's instructions
Do
- Use the customer's first name
- Keep WhatsApp replies short
Don't
- Don't push an offer after a no
- Don't use more than one emoji
Sample reply
Front desk
Knowledge it answers from
- Keep a product catalogue in a Google Sheet
- Several brands in one workspace, each with its own profile
- Price listDocumentsReady
- Clinic questionsFAQsReady
- TreatmentsGoogle SheetReady
- Aftercare guidesDocumentsIndexing…
How it connects
Part of one team
Each part hands the customer to the next, so nobody falls between tools.
- Front deskAnswers on WhatsApp, Instagram, Messenger and email; your team takes over any chat
- MayaYour workspace partner: she proposes, you approve
- CustomersYour customers, bookings and orders in one place
- CampaignsMessages to people who opted in, follow-ups and reminders
- GrowthEvery customer's journey, and what's working
- Phone callsEarly accessAnswers your phone in English, Hindi and more Indian languages
Guardrails
Your brand, under your control
Nothing live until you publish
Brand changes wait as a draft and go live together, as a version you can review.
See who it reaches
Before you publish, you see how many live agents the change reaches.
Claims need evidence
A claim needs evidence, a source note or a link, before agents can say it.
Two answers, no guess
When one fact is said two ways, agents say neither until you pick one.
A voice that can't mislead
A voice line that would promise a result, hide that it's an AI or ask for a one-time password is refused.
Only your prices, in a clinic
A clinic's agents quote only prices on its own list, and say the clinic will confirm anything else.
Answer your next lead in seconds.
Try Pixl free for 7 days, no card needed, or talk to us about your business.